FAQ

How TopoTopic works

Answers about adding sources, asking questions, sharing, and privacy.

Start here

  1. 01Add your first sourceRecord something, add a file, or paste a link to a web page or a YouTube video.
  2. 02Open it in LibraryWhen it's ready, open its report, topics, and keywords from Library.
  3. 03Ask in VaultAsk a question. Every answer shows the passages it came from.
  4. 04Build on what you learnSee how your topics connect in the Map, revisit notes in Learn, or keep follow-ups in Tasks and Reminders.

Getting started

What is TopoTopic?

TopoTopic memorizes what you read, hear, and discuss, and keeps every answer tied to its source. Add recordings, papers, links, YouTube videos, and notes, then ask across them, review what you learned, and share it with others. People use it to study a course, run a research project, prepare an interview, or keep a team project in one place.

Start free
How do I get started after signing up?

Open Memo. Press Record, paste a link or some text, or press Add file. When it's ready, open its report from Library, then ask about it in Vault or see its topics in the Map.

Open Memo
What is a memo?

A memo holds one piece of work: a conversation, a lecture, a document, a link, or a YouTube video. You can plan it first with an agenda, files, and links, and Memo shows what earlier memos decided and left open. Then press Record or add the source. When it's done, TopoTopic writes it up with a summary, notes, insights, questions, decisions and actions, and timestamped chapters.

If you can edit the memo, you can correct a misheard word where it appears and add an action to Tasks.

Open Memo
How is TopoTopic different from a notes app or a meeting assistant?

A notes app keeps what you write, and a meeting assistant keeps what was said in meetings. TopoTopic memorizes both, along with papers, links, and YouTube videos, and keeps them connected. Planning a memo brings back what earlier memos decided and left open, Vault answers questions across all of it and cites the passage behind each answer, and the Map shows which ideas recur across your sources.

Is TopoTopic free?

Yes. TopoTopic is free to use, and there are no paid plans.

Start free
What devices and browsers are supported?

Any current browser, including Chrome, Firefox, Safari, and Edge, on desktop and mobile. Recording works best in Chrome and Firefox. In Safari, the browser asks for the microphone only after you press Record.

Adding sources

What can I add?

Memo accepts:

  • Recordings from a microphone or a browser tab
  • Web and YouTube links
  • Photos, audio, video, and documents
  • Text, links, images, and files from the clipboard

Each source belongs to the workspace selected in the header. Library shows its progress and opens its report when it's ready.

Add a source
How does live recording work?

Press Record in Memo and allow microphone access. Memo shows what is being said as you record. You can pause, resume, add sources, or stop. After you stop, the report finishes and the memo appears in Library.

Record a memo
Can TopoTopic translate live audio?

Open Live from the navigation; it appears once you have your first memo. In Just me, set Source to Microphone, Tab audio, or Media file, choose Translate to, and press Start translation. Live plays translated audio and shows captions in both languages. Use Call someone for a translated call.

The list of languages can change. Microphone permission, workspace access, and your usage limit are checked when translation starts.

Open Live
Can I import YouTube videos?

Yes. Paste a YouTube link in Memo and press Import. TopoTopic reads the video's captions, so a video without captions may not import; add the file instead if you have it. Each video becomes a memo with a report, keywords, chapters, and searchable text.

For a long video, set a start and end under Clip, or paste a link that already includes t=, start=, or end=. Each import covers up to 60 minutes, and the memo contains only the part you chose.

Import a YouTube video
Can I ask questions about PDFs and documents?

Yes. Add a document in Memo. When its report is ready, open it from Library, or ask about it in Vault together with your other sources. Every answer cites the passages it came from.

The summary of a long document can take a little longer to appear.

Add a document
What file formats are supported for upload?

Memo accepts:

  • Audio and video: most formats, up to 1 GB per file
  • Documents: PDF, DOCX, ODT, PPTX, ODP, XLSX, and ODS, up to 200 MB per file
  • Text: TXT, Markdown, RTF, and CSV, up to 128 MB per file
  • Images: PNG, JPG, WEBP

You can add photos to the same memo as a document or a recording.

Add a file
Can I paste from the clipboard?

Yes. Paste anywhere in Memo to add copied links, text, images, or files. Pasted text becomes a source you can read, search, and ask about.

To add a file without pasting, drag it in or press Add file.

Open Memo
Can I import a web link?

Yes. Paste a web page or YouTube link in Memo and press Import. When it's ready, it appears in Library to read and ask about. Pages behind a login, or pages that block access, may not import; add a copy as a file instead.

Import a link

Reports

What is in a report?

A report can include:

  • Summary: the main takeaway and the core points to remember
  • Notes: the concrete details, facts, references, and context worth keeping
  • Insights: the non-obvious patterns, implications, and interpretations pulled from the original
  • Questions: the follow-ups, unresolved points, and prompts for deeper review
  • Decisions and actions, each action ready to add to Tasks
  • Chapters with timestamps
  • Extracted keywords
  • Speaker names, when the audio allows

Sections appear as they finish. Library shows the memo in the meantime.

Open Library
What language is the report in?

English, unless you choose another report language. With Same as source, each part of the report stays in the language it was spoken or written in, so a memo in several languages gets a report in those languages.

Choose Report language in Memo's Settings before you record. For a finished memo, choose Regenerate report from its menu in Library and pick the language. Changing the report language doesn't translate what was said.

Can I regenerate a report?

Yes. Choose Regenerate report from the memo's menu in Library, or under Advanced in the memo itself. You can change the report's language first.

Open Library
How does speaker identification work?

When the audio allows, TopoTopic tells speakers apart. Press Speakers above the transcript to give each one a name. Names apply to that memo only.

Workspaces

What is a workspace?

A workspace holds the sources, notes, questions, and tasks for one project or one part of your life. Each has its own Library, Vault, and Map. Use separate workspaces to keep personal, team, or client work apart, and invite people where you need them.

Manage workspaces
What workspaces do I start with?

Most accounts start with two: Work, selected by default, and Private, for anything personal. You can create or join more under Workspaces in Settings.

Why does something seem to be missing?

Check which workspace is selected in the header. Library, Vault, Map, and Learn only show what is in that workspace.

Does anything work across workspaces?

Direct messages do: they belong to the people in them, not to a workspace. Everything else stays inside the workspace it was added to.

Library

What is the Library?

Library lists everything in the current workspace, newest first. Search it, filter by date or type, open one of your main topics, and group memos into collections. Saved keeps what you saved from Learn and from your memos. From a memo you can open its report, its source, or its Map.

Open Library
What are collections?

Collections group memos in Library. Create one, move memos into it, and share it with others. A memo doesn't need a collection to appear in Library.

How does search work?

Search finds memos, documents, notes, tasks, reminders, and decisions by meaning as well as by exact words, across the current workspace. Use the filters to narrow the list. If something is missing, check the workspace selected in the header.

Search your Library

Vault

What is the Vault?

Vault is where you ask questions across everything in the current workspace. Compare sources, follow a connection, or work through a question. Every answer cites the passages it came from.

Open Vault
How do I check a Vault answer?

Open a citation to see the passage, or the moment in a recording, that it points to. An answer can combine several sources, so go back to the original when exact wording matters.

How is Vault different from Library search?

Library search finds where something is. Vault answers a question from what your sources say, with citations you can check.

Can I use voice with the Vault?

Yes. Start Walter with the Talk button in the header, or press Talk to Walter in Vault. Ask a question aloud and Walter searches the workspace, opens pages, and reads answers back to you.

Map

What is the Map?

The Map shows the topics your memos cover and how the ideas in them relate. Open a topic or keyword to see the memos that mention it, what it means there, and the ideas it keeps appearing with.

Open Map
Where do topics and connections come from?

When a memo finishes, TopoTopic finds the topics and keywords it is about and the passage each one comes from. Two ideas are connected when they appear together in at least two separate works, and every connection shows the passages from both. The Map only uses memos you can open.

Can I map one memo or a search?

Yes. Map this memo, on a memo's report, shows the ideas it covers: the ones found only there and the ones you have met elsewhere. Library search offers Map these results, and a Vault answer offers Map these sources.

Open Map

Learn

What is Learn?

Learn brings back notes from your sources over time, one at a time, so you can review them. Open its memo for context, save a useful note to Saved in Library, or dismiss it.

Open Learn
What appears in Learn?

Only notes, taken from the reports of your finished memos. Summaries and questions stay in the report.

Can I control what appears in my feed?

Yes. Save a note to keep it in Library under Saved, or dismiss it. Learn only shows notes from the current workspace.

Report versions and exports

Can I see earlier versions of a report?

Yes. Summaries, notes, insights, and questions keep their earlier versions. Press History under a section to see them.

Open Library
Can I export reports?

Yes:

  • Copy report: the full report as Markdown, from the report's menu
  • Export: the full report, or only the transcript, as Markdown, PDF, or DOCX
  • Share: a link to the report that you can turn off later
Open Library
Can I download or delete a recording?

Yes, if you can edit the memo. Open the memo's menu, then More, and choose Download audio to save the recording, or Delete audio to remove it. The transcript and the report stay.

Open Library

Tasks and reminders

Where are my tasks and reminders?

Tasks has every task, grouped by when it is due: Overdue, Today, This week, Later, and No date. Reminders has what is coming up and what was delivered. Memo's home lists what is due this week, including actions your recent memos recorded.

Open Tasks
Can I change a task or reminder after I set it?

Yes. From a task's menu, choose Edit or reschedule to change its text, priority, or due date, or to remove the date. From an upcoming reminder's menu you can edit or reschedule it, snooze it, mark it done, or cancel it.

Open Reminders

Messages and Connect

What is Messages?

Messages holds your conversations with people, your conversations with Walter, and reminders. Filter by People or Walter. Shared with you lists the memos, collections, and invites others sent you.

Open Messages
What is Connect?

Connect is where you post updates, follow what is happening in your workspace, and find the people you work with.

Profiles are not a public directory. You find someone by searching for their @handle.

Open Connect
What can I do in Connect?

Post updates and filter the timeline, play clips and open sources attached to posts, and find people in your workspace by @handle. To message someone, start a New message in Messages.

TopoTopic does not suggest people to you, and nothing is shared or published unless you do it.

Open Connect
How do translated calls work?

Open Live and choose Call someone. Pick someone you already message, choose Translate to, and press Start translated call. During the call you can adjust or mute the original and translated audio, and turn captions on or off for each language.

An AI model translates each side of the call, and the captions in both languages are stored with the call. A transcript and summaries are made only when everyone in the call agrees. Translated calls are available when Live is on for your workspace.

Open Live

Walter

What is Walter?

Walter is the assistant you can talk to anywhere in TopoTopic. Ask it to find a source and talk it through, read something aloud, create a reminder, open a page, or pause and play a recording. Start it with the Talk button in the header, or press Talk to Walter in Vault.

Open Vault
Can I change my topics by voice?

Yes. Ask Walter to add or remove one of your topics by name. You can also pick topics and keywords on the Topics page, from the account menu.

Does Walter work on mobile?

Yes, in mobile browsers that allow microphone access. Allow the microphone when your browser asks.

Privacy and security

Where is my data stored?

Your account and your content are stored encrypted at Amazon Web Services in Ireland, and connections to TopoTopic are encrypted. AI features send the content they work on to providers in the United States, and some other services we use also run outside the EU. The Subprocessors page lists each provider, what it receives and where.

See subprocessors
Can I delete my account and data?

Yes. In Settings, open Privacy and press Deactivate under Deactivate account, then type your email and confirm with your passkey or password. Your account is deleted 30 days later; signing in before then cancels the deletion. If you sign in only with Google, email support@topotopic.com from your account's address instead. Some records can remain, such as what you added to shared workspaces, records we must keep for security or legal reasons, backups, and copies you already exported or shared. The Privacy Policy explains each case.

Privacy settings
What authentication methods are supported?

Passkeys, Google, and email with a password. A password account also asks for a code from an authenticator app.

Start free
Is my content used to train AI models?

No. We do not use your content to train or fine-tune AI models. AI features send the content they need to the providers on the Subprocessors page, which process it under their terms for business customers.

AI in the Privacy Policy
Who can open something I share?

New memos are private. People you invite can open what you invite them to. A share link opens for anyone who has it: links from Library's Share dialog expire after the time you choose, 7 days unless you change it, and a link from a report's Share sheet works until you turn it off. A public collection can appear in search engines. People can keep copies of what they opened.

Sharing in the Privacy Policy
Can I record other people?

Only with the consent the law requires where you are. Recording a conversation without the other people agreeing is unlawful in many countries, and a crime in some. TopoTopic cannot check this for you.

Recording in the Terms

Troubleshooting

My microphone isn't working during live recording

Check that your browser allows the microphone for topotopic.com. In Safari, press Record first; the browser only asks after that. If you use a Bluetooth headset, connect it before you start.

My report seems stuck or incomplete

Long sources take longer. If a report seems stuck, choose Regenerate report from the memo's menu in Library. The memo updates by itself when the report is ready.

I can't find a memo I recorded

Check the workspace selected in the header. A memo recorded in one workspace doesn't appear in another. Then search Library for a word you remember from it.

The Map looks empty

The Map is built from your finished memos. A topic appears once it comes up in a few separate memos, so add a few recordings, documents, or links and it fills in.

My export failed

Check that your browser isn't blocking downloads from topotopic.com, then try again from the report. A long memo can take a minute before the download starts.

Walter isn't responding

Check that your browser allows the microphone, then refresh the page. In Safari, click once before the microphone turns on.

A new source is slow to appear

Long files take longer. You can leave and come back; the report appears by itself when it's ready.

Start with one source.

Record something, or paste a link to a paper or a YouTube video.

Still have questions?

Email support@topotopic.com with questions about your account, workspace, or a source you captured.

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