Terms of Service

The agreement that governs your use of TopoTopic.

Contents

  1. 1. Overview
  2. 2. What TopoTopic does
  3. 3. Accounts and access
  4. 4. Workspaces, organizations, and administrators
  5. 5. Your content and permissions
  6. 6. Automated and AI-assisted processing
  7. 7. Acceptable use
  8. 8. Subscriptions and billing
  9. 9. Suspension and termination
  10. 10. Disclaimers
  11. 11. Limitation of liability
  12. 12. Changes to these Terms
  13. 13. Contact
  14. 14. Eligibility
  15. 15. Indemnification
  16. 16. Governing law and disputes
  17. 17. Third-party beneficiaries
  18. 18. Severability

1. Overview

These Terms of Service ("Terms") govern your access to and use of TopoTopic (the "Service") at topotopic.com. By creating an account, accessing the Service, or using any features, you agree to these Terms.

Operator and contracting party details (including pre-incorporation status, address for legal service, and direct contact channels) are published in our Legal Notice / Imprint.

Until incorporation is complete, your agreement is with the pre-incorporation TopoTopic operator identified in our Legal Notice / Imprint. After incorporation, we may assign these Terms to the new entity and that entity will assume our obligations.

If you do not agree, do not use the Service. For information about how we collect and use data, see our Privacy Policy and our Cookie Policy.

2. What TopoTopic does

TopoTopic is a workspace-based web app for capturing, organizing, retrieving, and acting on knowledge. The current shipped product includes surfaces such as Studio, Go, Library, Vault, Graph, Learn, Connect, Silicon, and Inbox. Depending on your plan and configuration, the Service may support features such as:

  • Capturing or importing content through Go from live audio, documents, media files, URLs, YouTube sources, and uploads.
  • Reviewing and refining captured sessions in Library and editing audio ranges or exports in Studio.
  • Grounded retrieval, voice-assisted interactions, summarization, keyword extraction, embeddings, and related automated processing in surfaces such as Vault and Walter.
  • Knowledge graph generation, visualization, recommendations, and practice workflows in Graph and Learn.
  • Workspace collaboration, community and people discovery in Connect, clustered planning in Silicon, Inbox conversations, approvals, and optional sharing flows you choose to enable.

The Service may change over time, and certain features may be experimental, region-limited, or gated behind feature flags.

Beta Notice:The Service is currently in pre-release (beta). Features may change, be modified, or discontinued. Beta features are provided "as is" with limited warranties. We may introduce breaking changes and cannot guarantee data migration for all beta features.

3. Accounts and access

You are responsible for your account credentials and for all activity that occurs under your account. Do not share credentials with others. Notify us promptly if you believe your account has been compromised.

The Service may support multiple sign-in methods, such as email/password, Google sign-in, passkeys, and other providers we enable from time to time. Availability may vary by configuration and environment.

4. Workspaces, organizations, and administrators

Workspaces can be owned by individual users or organizations. If you join a workspace managed by an organization or another user, your use is also subject to any workspace rules and administrative controls.

Workspace administrators may be able to manage membership, settings, billing, and workspace content visibility. If you do not want your content and activity visible to a workspace administrator, do not use that workspace.

By default, workspace content is visible to authorized workspace members, not to the open internet. External public or unlisted sharing requires an explicit share action.

Session-level collaboration or share-link access can expose selected content to invited collaborators, accepted share recipients, or anyone with an active link, depending on the settings you choose.

Once you intentionally share content outside a private workspace, recipients may retain copies, screenshots, exports, or notes even after you later revoke access inside the Service.

If you request account deletion, content you contributed to shared workspaces may remain available to other members according to workspace roles, settings, and provenance history.

5. Your content and permissions

Definitions used in these Terms:

  • Original Submission: the source material you provide (for example documents, URLs, recordings, uploads, transcripts, notes, and messages)
  • Visible Derivative: user-visible revisions, annotations, summaries, or AI-assisted refinements generated from an Original Submission
  • Restorative Edit: an authorized action that restores a prior visible state without deleting historical events
  • Provenance Record: the immutable event history that links who changed what, when, and from which prior state
  • Canonical Record: the combined evidentiary set of Original Submission plus the Provenance Record
  • Derived Data: service artifacts generated from Original Submissions or Visible Derivatives (for example embeddings, keywords, summaries, graph structures, and indexes)
  • Service Data: telemetry, operational metrics, security/audit signals, and system metadata needed to run the Service
  • TopoTopic Parties: TopoTopic, the operator providing the Service, and its current and future affiliates, officers, directors, employees, contractors, agents, representatives, and successors/assigns

You retain ownership of your Original Submissions.

You grant TopoTopic a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, adapt, and display your Original Submissions and Visible Derivatives to operate, secure, maintain, and support the Service features you request.

This includes creating and using Derived Data needed for product operation (for example embeddings, keywords, summaries, graph structures, speaker-labeled transcript outputs, quality signals, and workflow metadata).

If you enable workspace collaboration, session collaborators, share links or tokens, or public/unlisted share surfaces, you instruct us to make the relevant content and derived outputs available according to those settings until the access is revoked or the content is deleted.

Non-destructive model. Edits, annotations, and AI-assisted refinements update Visible Derivatives. Original Submissions are preserved as part of the Canonical Record unless deletion is required by law or performed through account/workspace deletion controls.

High-value-source example: if you upload a high-value transcript or media source, that Original Submission remains preserved while later improvements stay reversible as Visible Derivatives.

Defacement example: if a collaborator makes a harmful change, an authorized owner/admin can apply a Restorative Edit to recover a prior visible state without erasing chain-of-custody history.

Dispute-evidence example: for legal disputes, we can export a Provenance Record timeline showing who changed what, when, and from which prior state.

As between you and TopoTopic, we own the Service, the software, and Service Data (subject to applicable privacy law).

We do not use your Original Submissions to train or fine-tune general machine learning or AI models. When we use third-party AI providers to generate outputs you request, we use them as service providers and do not permit them to use Original Submissions for model training.

We may use Service Data and, where permitted, de-identified and aggregated Derived Data to operate, secure, debug, measure, and improve the Service. We do not use identifiable Customer Content for those purposes except to provide requested support, investigate abuse or security incidents, or comply with law.

You represent that you have the rights and permissions needed to upload and process Customer Content through the Service.

This includes any permissions required to record audio, import media, and share content with others (for example, when you import third-party content, invite collaborators to a workspace, or create a public or unlisted share link).

TopoTopic is audio-first. Recording and transcription depend on feature requirements, including in-session speaker labeling and audio retention. These feature requirements are mandatory while those features are active.

6. Automated and AI-assisted processing

Some features rely on automated processing and third-party AI providers to generate outputs such as transcriptions, speaker-labeled transcripts, summaries, keywords, embeddings, answers, and suggestions ("AI Output"). AI Output can be incorrect or incomplete and should be reviewed before you rely on it.

AI-assisted features may include Walter interactions in Vault, Go, Studio, and Inbox, including drafting follow-up content or queuing action requests such as Google Calendar events for your review and approval.

This may include sending portions of Customer Content to service providers such as OpenAI, AssemblyAI, or Google APIs when a requested feature or source integration routes through those providers.

We label AI-assisted outputs where feasible and provide guidance that AI outputs may be inaccurate.

You are responsible for how you use AI Output and for any decisions you make based on it. Do not use the Service for emergency services or safety-critical decisions.

TopoTopic does not provide legal, medical, employment, credit, tax, accounting, or other regulated professional advice through AI Output or other Service features.

7. Acceptable use

You agree not to misuse the Service, including by attempting to circumvent security features, interfering with other users, or using the Service in a way that violates applicable law.

For more detail, see our Acceptable Use Policy, which is incorporated into these Terms.

8. Subscriptions and billing

TopoTopic offers free and paid access tiers. Certain features, usage allowances, organization capabilities, or limits may require a paid plan. Current pricing, billing cadence, and plan details are presented at checkout or within Settings > Billing.

Payments, invoices, subscription management, and the hosted billing portal are provided through third-party payment processors such as Stripe. We do not store full payment card numbers on our servers. Fees are non-refundable except where required by law or where we state otherwise at checkout.

You are responsible for any applicable taxes, except where we are required to collect them.

9. Suspension and termination

We may suspend or terminate access to the Service if we reasonably believe you have violated these Terms, pose a security risk, or use the Service in a way that could create legal exposure for TopoTopic or others.

We may also remove content, disable share links, revoke collaborator access, or restrict specific features while investigating suspected abuse, legal complaints, or security incidents.

You can request account deletion from the in-app settings. See the Privacy Policy for what happens to your data when you request deletion or deactivation.

10. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, TopoTopic disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Service will be uninterrupted, error-free, or that content will always be available without loss.

11. Limitation of liability

To the maximum extent permitted by law, the TopoTopic Parties will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to your use of the Service.

This limitation applies regardless of legal theory and includes claims related to downtime, data loss, corrupted outputs, third-party service interruptions, and AI-assisted outputs.

In no event shall the TopoTopic Parties' aggregate liability exceed the greater of: (a) the amounts you paid to TopoTopic in the twelve (12) months preceding the claim, or (b) one hundred US dollars ($100).

Nothing in these Terms excludes or limits liability where it cannot be excluded or limited under applicable law (for example, intent, gross negligence, bodily injury, or mandatory consumer rights).

12. Changes to these Terms

We may update these Terms from time to time. If we make changes, we will update the "Last updated" date. For material changes, we may require you to review and expressly accept the updated Terms before you continue using the Service. Otherwise, continued use after changes become effective constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms can be directed to support@topotopic.com.

14. Eligibility

You must be at least 16 years old to use the Service. By creating an account or using the Service, you represent that you meet this age requirement.

If you are under the age of majority in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

15. Indemnification

You agree to indemnify, defend, and hold harmless the TopoTopic Parties from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your Customer Content
  • Your failure to obtain required recording or sharing permissions
  • Fines, penalties, or third-party claims arising from your workspace activity

16. Governing law and disputes

If you are located in the EU/EEA, UK, or Switzerland, these Terms are governed by the laws of Austria (without conflict-of-law rules), and disputes are resolved in the courts of Austria, subject to mandatory consumer-right protections in your place of residence.

If you are located in the United States, to the maximum extent permitted by law, disputes will be resolved by binding individual arbitration under the Federal Arbitration Act, except claims that may be brought in small claims court. Class, collective, and representative actions are waived to the fullest extent permitted by law.

Nothing in this section limits rights that cannot be waived under applicable law.

17. Third-party beneficiaries

The TopoTopic Parties are intended third-party beneficiaries of Sections 10 through 16 of these Terms and may enforce those provisions.

18. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Last updated 2026-03-28.